Verizon My Fios App Reviews

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New update crashes

The latest update renders the app unusable, since it crashes 3-4 seconds after starting.

What Update?

Billing info still wont load. Not able to pay my bill through the app.

terrible

Terrible, more hassle than it should be

Bad revision

This last revision crashes on my iPad Air 2!

Plz fix

Im trying to pay my bills on the app and it just stays on the loading screen and doesnt allow me to do anything. Please fix this

Horrible

For communication company this is the worst app out there!

May cause me to change providers

This app is awful. I have had issues with the app and my account from Day 1. Too bad, because the TV lineup is fantastic.

Fix bill pay

Bill pay hasnt worked for me for the last few months. The app (and the web site) has no place to report issues with the app.

Crashes as soon as it opens!

Send to be a great app. Now totally useless. Have deleted and reinstalled several times to no avail.

Broken

Force quit on ipad as soon as you open. Not surprised, works as good as there useless fios mobile app

Crashes instantly

After a year of avoiding this app because of its poor performance, I gave it another try. And guess what? As soon as I open it on my iPad Pro, it crashes instantly. Seriously, how can a multi-billion dollar corporation produce an app that is so awful?

Email broken since day 1

Very poor app for handling Verizon email. Emails either dont load or the app just spins & spins & spins. Happens on both iPad and iPhone with full 5 bar iPhone signal & 75/75 fios wifi service. How can you allow email to be broken for all these years & releases? Embarrassing for VZ!

Still cant load billing portion ~ fix it !!

Cant access billing portion of app at all ~ useless ~ this has been an ongoing issue for months !!

Yuck

This app blows. No option to "delete all" and painfully slow to load. Crashes.

Doesnt have Internet

My app doesnt have Internet as part of my services,list so I cant manage the router. When I contacted support they said I cant manage he router except from my home pc. The,pictures clearly show router management. 2 different techs basically wrote me off, so the app is kind of useless to me.

Crashes

App crashes upon opening on IPad.

Wont log me in

Even though at this very moment I am signed into the account via the browser, it keeps telling me auth failed! Terrible program, so frustrating...

Latest release is useless on iPad Air 2

Worked fine before the latest revision. Now it opens up, lets you sign in then crashes every time. Needs to be fixed on iPad. IPhone version works fine on my iPhone 6.

My Bill section still displays conflicting info...

... honestly, the billing info displayed in the app home screen has never accurate for me, but whenever I tap View Details, everything listed there seems correct. Pls fix to save folk a couple of unnecessary taps just to see their accurate billing total & due date, or remove the My Bill amount altogether from the apps main home screen as it often displays inaccurate or old billing amounts.

Cant even log in

Most of the time impossible to log in. Pain!!

  • send link to app